Guaranty Trust Bank (GTBank) has announced to its customers that its digital banking channels are now back online.
The financial house, in a message updated on its official X account on Wednesday, October 16, appreciated its customers for their understanding and unwavering support.
“We are pleased to inform you that services on our Digital Banking Channels are online and all our branches nationwide are open to serve you.
“We are at work fine-tuning and optimizing our new systems to ensure that the quality of your service experience with us is significantly enhanced.
“We thank you for your understanding and support during this transition; your continued trust means everything to us,” the statement read.
There were serious complaints from customers of the bank over the course of the week about their inability to access banking services due to ongoing downtime, despite the bank’s claim of completing the transition to a new core banking application system.
But the latest statement has reassured GTBank customers of its effort to offer a more robust banking experience with the new system in place.
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